This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
Education: High school diploma or GED required.
Experience/Knowledge/Skills/Abilities: 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Physical: Ability to lift, push and pull up to 75 pounds on an occasional basis.
EEO AA M/F/Vet/Disabled
Must be available to work weekends, evenings and holidays.