This position is responsible for coordinating the activities of the credit, billing, and collection efforts, the duties of general cashier and other accounting functions as needed. Interacts with guests in a friendly, courteous and professional manner to ensure guest satisfaction.
Financial: Follows all accounting standard operating procedures to ensure accuracy of accounts receivable, follow up and collection. Responsible for accuracy of contents of safe and issued banks, cash handling, and bank deposits. Responsible for general ledger and income statement for the property assigned. Assists Property Accountant with other projects as assigned.
- Cost Control: Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
- Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
- Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules, and department procedures. Attends all required department and hotel meetings.