The Area Event Operations Manager is responsible for overseeing the client experience and ensuring consistent, high level service throughout each phase of property events. This individual ensures meetings and events have a seamless turnover from sales to service. The Area Event Operations Manager recognizes opportunities to maximize revenue by up-selling and offering enhancements to the event. This individual is responsible for successful execution of events and client satisfaction to ensure repeat bookings.
The Area Event Operations Manager focuses on client and hotel objectives in support of Our Quality Pledge and Standards of Service. This position requires active participation in the sales effort with focus on market priorities under the guidance and supervision of the Director of Sales / Director of Catering. The Area Event Operations Manager will have direct involvement with clients and represent the sales team. The position will participate in special assignments as requested.
The Area Event Operations Manager is responsible for, but not limited to the following:Assumes responsibility for the group upon contract signature and coordinates all details as they pertain to booking links, reservations, event details, etc.
Education: 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or related major, preferred.
Physical Requirements: Requires ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift. Ability to push, pull, and lift up to 20 pounds on occasional basis.
EEO AA M/F/Vet/Disabled