B. F. Saul Company Hospitality Group

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Are you passionate about providing great customer service? Look no further - your next opportunity has arrived! B. F. Saul Company Hospitality Group is a leading owner and manager in the Hospitality industry with a proven record of achieving long-term success.  Our team at the TownePlace Suites Gaithersburg is currently seeking a Front Desk Supervisor.  This position is responsible for ensuring outstanding guest service and effective operations of the front desk. The ideal candidate will be flexible with availability,  uses their leadership skills to drive revenue, maximize profit and ensure quality and demonstrates effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. If you believe you have what it takes, we'd love to hear from you.  We also offer great full-time benefits that include paid time off, medical, dental, and vision and 401k!   Guest Service:  Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.   Financial Results and Cost Control:  Responsible for management of expenses to maximize hotel profitability. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy.   People Management and Training:  Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained.  Analyzes quality issues, identifies training needs and ensures implementation to improve results.  Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies.  Promotes collaboration and positive, professional work environment.    Self/Workload Management:  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Responsible for all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.   Safety/Risk Management:  Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.   
Location
TownePlace Suites Gaithersburg
City
Gaithersburg
State/Province
MD
Job Function
Front Office
Type
Full Time
This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   - Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques.  According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.   Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable.   Adheres to all health regulations, keeping and local liquor laws.    - Helps control expenses:  Responsible for proper use of all banquet collateral and equipment.  Adheres to cost controls to reduce expenses and waste.    - Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.   - Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met.  Completes all assigned duties within or outside the normal scope of responsibilities.    - Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary.  Actively contributes to the success of the guest experience. 
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
This position is responsible for cleaning and sanitizing all dishware and equipment, and completing general routine cleaning tasks.  Adheres to all health regulation, and follows CSM high standards of quality to ensure guest satisfaction.          Responsibilities: - Dish Room / Washing Duties: Maintains the dish machine, ensuring minimum temp requirements are maintained.  Cleans the dishwasher, changes the water based on amount of use, and cleans curtains and traps.  Air dries dishes as needed to ensure no spots, and ensures proper storage (not stored wet).  Inspects dishes being washed and re-washes as necessary.   - Cleaning: Responsible for removal of trash, breaking down boxes, railroad scheduled cleaning, and maintaining floors.  Completes deep cleaning projects, quarterly power sprays the kitchen, and may often be asked to clean other areas such as the associate break room.   - Guest Service:  Anticipates and responds to varying levels of business to meet the needs of internal and external customers.  Willing assists others on the team within and outside the department to ensure guest needs are met.    - Cost Control:  Responsible for proper use of all equipment.  Adheres to cost controls to reduce expenses and waste.  Monitors use of dishwashing and cleaning chemicals to reduce cost, and helps to reduce breakage during washing and storage process.    - Works Safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Operates all equipment following safe and proper procedures. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.   - Other Duties: Often asked to plate for banquet events, food preparation, production assignments such as cutting bulk prep of vegetables or other duties.  Assists other areas as needed.
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores.    - Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.   - Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.   - Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.   - Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
This position assists in ensuring the restaurant, lounge and room service operates effectively, including adherence to all health regulations.  Uses leadership skills to assist in driving revenue, maximizing profit and ensuring quality.  Supervises assigned staff/departments to ensure achievement of overall financial results, guest satisfaction and positive team member relations.  - Guest Service:  Accountable for guest satisfaction by supervising the Food and Beverage team, ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.   Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.  Works side by side with staff to train and model appropriate guest service standards. - Financial Expectations:   Follows proper selling techniques and ensures strategies are utilized to maximize Food and Beverage revenues.  Drives sales and maximizes revenue by up-selling.  Follow B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.   - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.  - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
POSITION PURPOSE   This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  According to function specifications, sets up, maintains, and takes down bar after service/event has concluded.  Ensures exceptional guest service and creates an inviting bar atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.     ESSENTIAL DUTIES AND RESPONSIBILITIES   - Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner.  Accurately and quickly takes, prepares and delivers beverage orders according to standards.  Responds to guests needs and provides the highest level of quality service.  Effectively operates micros operating system and cash register.  Follows all B. F. Saul Company Hospitality Group and brand cash handling/POS procedures to ensure accurate closing of all guest checks.  - Bartender Duties: Dispenses appropriate levels of alcohol; prepares drinks to recipe and B. F. Saul Company Hospitality Group /brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  Consistently checks guests’ identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.  Assists other associates as needed to ensure guest needs are met.     - Bussing/Cleaning: Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar.  Transfers dirty glassware to the dish room, and polishes clean glassware.     - Paperwork: Completes all required paperwork accurately and in a timely manner.  Completes beginning and end of shift inventory, and other responsibilities as needed.    - Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group / brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom.  Follow all B. F. Saul Company Hospitality Group /brand procedures for guest/associate incidents.  Knowledgeable of hotel emergency procedures.  - Self /Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group /brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.   - Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in wherever necessary.  Works as a team player and actively contributes to the success of the guest experience. 
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
Crowne Plaza Crystal City- Washington, DC
City
Arlington
State/Province
VA
Job Function
Housekeeping
Type
Full Time
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.   - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.      - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Location
Courtyard Tysons Corner
City
McLean
State/Province
VA
Job Function
Front Office
Type
Full Time
Are you looking for a Great place to work?!  Our team at the DoubleTree by Hilton McLean Tysons is looking for star talent.  Currently we are in need of a Front Desk Agent, who will be honored to "WOW" our guests.  If you believe you have what it takes to create a rewarding experience for our guests and fellow team members, we would Love to speak with you!!!     This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: - Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.  - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Front Office
Type
Full Time
This position is responsible for preparing and cooking food items in accordance with B. F. Saul Company Hospitality Group /brand high quality standards.  Provides support to other cooks and enforces compliance with health regulations.  Helps ensure achievement of overall financial results, guest satisfaction and positive team member relations. Responsibilities:  - Food Quality and Production:  Accountable to ensure highest level of food quality and production to standards.  Responsible for daily line checks, ongoing audits of consistency and quality, and follow up as necessary.  Recognizes opportunities for improvement, and implements the necessary changes. Develops standard operating procedures to maximize quality.  Ensures food preparation and delivery standards are met for banquet events and all outlets including restaurant, room service, concierge, and a la carte service.    - Presentation / Menu Changes:  Ensures outstanding presentation through use records and photographs, and monitors that plate set ups meet the photo-record standards.  Knowledge of menu changes, use records, and photographs.    - Cost Control:  Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.    - Guest Service:  Accountable for guest satisfaction by ensuring food and beverage standards are met. Identifies and addresses guest concerns in a timely and efficient manner. Works side by side with kitchen staff to model appropriate operational standards including adhering to ticket times while maintaining high food quality.   - Safety/Risk Management:  Leads by example with food safety standards and food storage.  Maintain quality food, beverage and kitchen/restaurant standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents.    - Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
Hampton Inn Cascades
City
Sterling
State/Province
VA
Job Function
Housekeeping
Type
Part Time
Housekeeping This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: 1.Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.  2.Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    3.Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures. 4.Self-Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. *** Esta posición es responsable de limpiar las habitaciones de huéspedes bajo los estandares de calidad de B.F Saul Company Hospitality Group. Asistir y ayudar a los huéspedes proporcionando un servicio amistoso y profesional junto a las regulaciones de salud siguiendo siempre los estandares de calidad que aseguran satisfacción al huésped. Responsabilidades: 1.Limpieza: Responsable de la limpieza, asegurando que la habitación tenga las amenidades y suministros necesarios. Garantizar que el carrito de trabajo, la ropa, las habitaciones y el equipo estén limpios y en funcionamiento. 2.Atención al cliente: Responsable de la satisfacción del huésped, lo correspondiente al área de Housekeeping. Asistir y responder a las necesidades en una manera postiva y lo más pronto posible con los más altos niveles de calidad en el servicio. Trabajar en equipo en las juntas y apoyar en las necesidades del departamento o que los demas puedan tener. Entender y seguir el programa de B.F Saul Company Hospitality Group de recuperación. 3.Seguridad/Proceso de Riesgos: Asegurarse de tener un área limpia y segura en conjunto con las regulaciones de B.F Saul Hospitality Group, marca, local, estatal y federal. Inspeccionar las habitaciones y detectar si necesitan mantenimiento y reportarlo. Tener conocimiento de como usar correctamente químicos utilizados en el área de Housekeeping. Conocer los procedimientos en caso de una emergecia. Seguir los procedimientos para huéspedes/empleados sobre incidentes. 4.Auto responsabilidad: Producir volúmenes de trabajo, planeando, organizando y prioritizando las labores. Apegarse a la política de B.F Saul Hospitality Group de Asistencia, apariencia y a las reglas de trabajo general. Asistír a las juntas de departamento y del hotel. Responsable del uso apropiado del equipo de trabajo y de los suministros.
Location
Courtyard Tysons Corner
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time
The Regional Director of Sales, Business Travel is responsible for assisting the B. F. Saul Hospitality Group portfolio of hotels with various sales initiatives, ensuring hotels’ business travel segment financial goals are met and consistent, high level of service is delivered with a focus on building long-term, value-based customer relationships that enable achievement of the properties’ sales objectives. The Regional Director of Sales is responsible for the identification of opportunities within the business travel segment and for the development and revenue growth of National and Local Corporate Accounts from their assigned territory. This position monitors the market and competitive trends and proactively keeps the team appraised of actionable situation. The Regional Director of Sales, Business Travel manages the hotels’ reactive and proactive sales efforts for Business Travel segment while maintaining accountability for achieving revenue opportunitiesunder the guidance and supervision of the Director of Sales.   The Regional Director of Sales, Business Travel reports to Senior Vice President of Sales, Marketing and Revenue Management and will engage with Operations professionals throughout the hotel.   The Regional Director of Sales, Business Travel is responsible for, but not limited to the followingduties and activities: - Targets and develops Business Travel accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation within Local and National Corporate Accounts - Understands the overall market; competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Analyzes current client base and target market for the hotel using Brand Resources, Travelclick data and Demand 360. Focuses efforts on key and target accounts with significant potential - Monitors production of all top accounts and evaluate trends within the designated markets. - Reaches out to organizations and businesses that might require a hotel for transient guests from the local market. - Responds to incoming sales leads for the property. - Identifies, qualifies and solicits new business to achieve personal and properties’ revenue goals. - Handled annual RFP season negotiations and annual contract renewals. - Works with existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted production. - Develops and executes effective sales plans and actions. Meet or exceed sales solicitation call goals as assigned by Senior Vice President of Sales, Marketing and Revenue Management - Closes the best opportunities for the property based on market conditions and property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Handles complex business with significant revenue potential as well as significant customer expectations. - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities to include sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within community to strengthen and expand customer base for sales opportunities. - Provides excellent customer service in order to grow share of the account. - Collaborates with Director of Revenue and Channel Management to manage rate positioning. - Collaborates with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc. - Identifies improvements to enhance the client experience. - Maintains performance level when experiencing changes or challenges. - Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales and Catering Department. - Performs other duties, as assigned, to meet business needs.  
Location
Crowne Plaza Crystal City- Washington, DC
City
Arlington
State/Province
VA
Job Function
Sales
Type
Full Time
 The Area Catering Sales Manager  position is responsible for focusing on the social markets to provide social business throughout the Hospitality Group. Emphasis on championing customer and owner objectives in support of  Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance.  This position requires active participation in the direct sales effort and is responsible for activities and procedure.  This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments.  This position is also responsible for generating new business and maintaining existing client/corporate accounts.  Responsibilities: - Sales/Revenue Maximization:   Responsible for achieving catering revenue goals through food, beverage, room rental and audio visual sales goals by business development, account management and hotel site sales calls. Also responsible for  maximizing space potential and maximizing food and beverage minimums. Consistently pursues up-selling opportunities to maximize revenue potential.  Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors’ bureau, bridal organizations, charity events and cultivating client database. Uses expertise to advise and implement changes to catering operations based on sales and client comments.   - Cost Control: Support the management of catering expenses to maximize hotel profitability. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment.  Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.      - Guest Service:  Support client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner.   Ensures effective communication of client needs from catering to appropriate operational departments.  Resolves clients’ complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.    - Technical Acumen: Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data.  Ensures integrity of sales data by documenting information in Delphi on a daily basis.  Utilizes sales tools, and other market intelligence.    - Safety/Risk Management:  Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.    - Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Catering Sales
Type
Full Time
The Area Catering Sales Manager position will focus on the corporate catering sales segment. This position is responsible for selling the area hotels with emphasis on all public areas in support of the hotels’ rooms and catering merchandising efforts.  Focus on championing customer and owner objectives in support of  Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance.  This position requires active participation in the direct sales effort and is responsible for activities and procedure.  This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments.  This position is also responsible for generating new business and maintaining existing client/corporate accounts.  Responsibilities: - Sales/Revenue Maximization:   Responsible for achieving catering revenue goals through food, beverage, room rental and audio visual sales goals by business development, account management and hotel site sales calls. Also responsible for  maximizing space potential and maximizing food and beverage minimums. Consistently pursues up-selling opportunities to maximize revenue potential.  Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors’ bureau, bridal organizations, charity events and cultivating client database. Uses expertise to advise and implement changes to catering operations based on sales and client comments.   - Cost Control: Support the management of catering expenses to maximize hotel profitability. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment.  Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.      - Guest Service:  Support client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner.   Ensures effective communication of client needs from catering to appropriate operational departments.  Resolves clients’ complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.    - Technical Acumen: Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data.  Ensures integrity of sales data by documenting information in Delphi on a daily basis.  Utilizes sales tools, and other market intelligence.    - Safety/Risk Management:  Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.    - Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Catering Sales
Type
Full Time
The Revenue Analyst is integral to the success of the Hotel's Sales and Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as Market Vision, STAR, Hotel Intelligence and other measurement tools and present revenue opportunities for the hotel.  This position is also responsible for maximizing the total sales and revenue penetration as well as the RevPar Index improvement.   The Revenue Analyst is responsible for assisting the hotel with various sales, revenue initiatives, ensuring financial goals are met and consistent, high level of service is delivered with a focus on building long-term, value-based customer relationships that enable achievement of the hotel’s sales and revenue objectives. The Revenue Analyst focuses on client and hotel objectives in support of Our Quality Pledge and Standards of Service. The Revenue Analyst manages the hotel’s inventory management through reactive and proactive efforts while maintaining accountability for achieving revenue opportunitiesunder the guidance and supervision of the Director of Sales and Director of Revenue Management   The  Revenue Analyst reports to Director of Sales and Director of Revenue Management and will engage with Operations professionals throughout the hotel.   The Revenue Analyst is responsible for, but not limited to the followingduties and activities:   - Accurate preparation and distribution of daily, weekly, monthly revenue and sales reports. The reports include market segmentation analysis, production reports, source contribution analysis, daily pick-up reports, preferred guest program analysis, etc. - Assist with ensuring all rates are loaded and inventory maintenance is correct. - Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct. - Build and enter all group, airline/contract room blocks, rooming lists and create personalized group websites and web links as needed. - Proactively monitor room pick up, cut-off dates and release rooms that are not reserved in a timely manner while managing all reservations against the room blocks built. - Maintain group pick-up reports and communicate with other departments regarding upcoming groups cut-offs. - Check for duplicated reservations. - Audit Delphi.fdc’s GRC report against Group Pick Up report on a weekly basis. - Ensure special billing and VIP coding is done accurately. - Review and charge no shows from the previous evening. - Ensure all Advanced Purchase deposits and charges are in place. - Communicate strategies and procedures to other departments as required. - Must be knowledgeable of all rates, room types, and hotel product. - Actively participate in weekly sales and revenue management meetings. - Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends. - Assist in preparing short and long term forecasts. - Provide administrative support for the Revenue Management Team. - Review and analyze reports such as Market Vision, STAR, Hotel Intelligence and other measurement tools and present revenue opportunities. - Analyze local events and activities and project the effect of opportunities they create. - Prepare 7 Day Forecast for distribution to Management team so proper staffing levels are achieved. - Submit daily and monthly actual statistics to STAR. - Conduct Group audit checks bi-weekly to ensure Delphi and the Property Management System are in balance. - Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach. - Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report. - Be knowledgeable of all special rates and promotions. - Complete a weekly PACE report. - Collaborate with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc. - Identify improvements to enhance the client experience. Maintain performance level when experiencing changes or challenges. - Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales, Catering and Revenue Management Department. - Performs other duties, as assigned, to meet business needs.
Location
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
City
Arlington
State/Province
VA
Job Function
Front Office
Type
Full Time
This position is responsible for preparing and cooking food items in accordance with B. F. Saul Company Hospitality Group /brand high quality standards.  Provides support to other cooks and enforces compliance with health regulations.  Helps ensure achievement of overall financial results, guest satisfaction and positive team member relations. Responsibilities: - Food Quality and Production: Support highest level of food quality and production to standards.  Ensures food preparation and delivery standards are met for banquet events and all outlets including restaurant, room service, concierge, and a la carte service.    - Presentation / Menu Changes: Ensures outstanding presentation through use records and photographs, and monitors that plate set ups meet the photo-record standards.  Knowledge of menu changes, use records, and photographs.    - Cost Control: Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost.  Maintains company assets to stay within budget guidelines and prolong the life of company resources.    - Guest Service: Support guest satisfaction by ensuring food and beverage standards are met.  Works side by side with kitchen staff to model appropriate operational standards including adhering to ticket times while maintaining high food quality.   - Safety/Risk Management: Follow food safety standards and food storage.  Maintain quality food, beverage and kitchen/restaurant standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents.    - Self/Workload Management: Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Part Time
This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores.    - Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.   - Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.   - Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.   - Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Location
Holiday Inn Dulles
City
Sterling
State/Province
VA
Job Function
Food & Beverage
Type
Part Time
Position Summary:   The Executive Housekeeper is responsible for overall housekeeping operations and ensures the cleanliness of hotel rooms and public areas.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.     What will you be responsible for:   - Financial Results/Cost Control:  Responsible for the overall finances of the housekeeping department. Responsible for maximizing hotel profitability and management of expenses. Effectively manages labor through proper scheduling, monitoring, and adjusting based on business needs. Manages supply costs by negotiating and reviewing with vendors and safeguarding existing supplies.  Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment.  Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Ensures sufficient room inventory is available and cleaned to maximize revenue.   - Guest Service:  Accountable for guest satisfaction by providing quality room cleanliness and room supplies. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards.  Achieves business revenue goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.      - Safety/Risk Management:  Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals.  Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.    - Associate Management and Development:  Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained.  Analyzes quality issues, identifies training needs and ensures implementation to improve results.  Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies.  Promotes collaboration and positive, professional work environment.    - Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Responsible for all housekeeping/laundry initatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Holiday Inn National Airport
City
Arlington
State/Province
VA
Job Function
Housekeeping
Type
Full Time
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B. F. Saul Company Hospitality Groupquality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities: - Cleanliness:  Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met.  Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order.  - Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects work area and equipment for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.  - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time
PART TIME WEEKEND SATURDAY AND SUNDAY 7:00AM - 3:00PM   This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service: Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   - Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.    - Cost Control:  Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips.  - Safety/Risk Management:  Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks:  preventive maintenance, DOT, and required safety equipment.  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.  - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
Location
Hampton Inn Dulles South
City
Chantilly
State/Province
VA
Job Function
Guest Services
Type
Full Time
This position is responsible for overall engineering operations.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations.  Responsibilities: - Engineering: Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures.  Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property. - Identifies concerns and provides repair/maintenance solutions: Assesses and evaluates functionality of all equipment and assets. Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized. Keep the property well maintained, equipment serviced and in good repair.   - Helps control expenses:  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses.   - Management/Supervisory: Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives. Monitor and manage all payroll/labor expenses.   - Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Is knowledgeable in all engineering SOP’s, and sets the example for others by following all B. F. Saul Company Hospitality Group and brand requirements.    - Provides on-the-job-training: Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate.   - Works collaboratively with all others: Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues.  Completes all assigned duties within or outside the normal scope of responsibilities.    - Works safely:  Maintains a clean and safe work environment in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self/Workload Management: Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have high level of technical expertise as it relates to the position. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and have high attention to detail. Must be able to work in an environment with frequent interruptions and tight deadlines
Location
TownePlace Suites Ft. Lauderdale
City
Ft. Lauderdale
State/Province
FL
Job Function
Engineering
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
TownePlace Suites Ft. Lauderdale
City
Ft. Lauderdale
State/Province
FL
Job Function
Housekeeping
Type
Full Time
This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.   Responsibilities: - Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.   - Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Location
Springhill Suites
City
Boca Raton
State/Province
FL
Job Function
Housekeeping
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
Springhill Suites
City
Boca Raton
State/Province
FL
Job Function
Housekeeping
Type
Full Time
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.   - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.      - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Location
Springhill Suites
City
Boca Raton
State/Province
FL
Job Function
Front Office
Type
Full Time
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.   - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.      - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Location
TownePlace Suites Ft. Lauderdale
City
Ft. Lauderdale
State/Province
FL
Job Function
Front Office
Type
Full Time
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B. F. Saul Company Hospitality Groupquality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities: - Cleanliness:  Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met.  Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order.  - Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects work area and equipment for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.  - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Location
Courtyard Tysons Corner
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. Responsibilities:  - Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.   - Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service.    - Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.  - Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.   - Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.   - Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
Location
Springhill Suites
City
Boca Raton
State/Province
FL
Job Function
Engineering
Type
Full Time
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. Responsibilities:  - Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.   - Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service.    - Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.  - Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.   - Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.   - Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
Location
TownePlace Suites Ft. Lauderdale
City
Ft. Lauderdale
State/Province
FL
Job Function
Engineering
Type
Full Time
This position is responsible for providing security for the hotel and assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. The shift hours are 11pm-6am.  Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. Responsibilities:  - Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.   - Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service.    - Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.  - Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.   - Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.   - Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
Location
Holiday Inn Express Germantown
City
Germantown
State/Province
MD
Job Function
Security
Type
Part Time
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: - Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.  - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Location
Holiday Inn Express Germantown
City
Germantown
State/Province
MD
Job Function
Front Office
Type
Full Time
This position is responsible for preparing and cooking food items, assisting restaurant staff in greeting and seating guests, clearing and resetting tables in an efficient and courteous manner, and taking orders, preparing and serving alcoholic, non-alcoholic beverages and meals to guests. Adheres to all health regulations, stocks necessary supplies, and performs basic restaurant cleaning duties. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. Must be available to work 2 - 3 days (10 - 13 hours) per week. Responsibilities:  - Food & Beverage Quality and Production:  Accountable to ensure highest level of food & beverage quality and production to standards.  Responsible for daily line checks, ongoing audits of consistency and quality, and follow up as necessary.  Recognizes opportunities for improvement, and implements the necessary changes. Develops standard operating procedures to maximize quality.  Ensures food preparation and delivery standards are met for banquet events and all outlets including restaurant, room service, concierge, and a la carte service.    - Presentation / Menu Changes:  Ensures outstanding presentation through use records and photographs, and monitors that plate set ups meet the photo-record standards.  Knowledge of menu changes, use records, and photographs.    - Cost Control:  Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.    - Guest Service:  Accountable for guest satisfaction by ensuring food and beverage standards are met. Identifies and addresses guest concerns in a timely and efficient manner. Works side by side with kitchen staff to model appropriate operational standards including adhering to ticket times while maintaining high food quality. - Bussing/Cleaning: Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary. Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed.   - Safety/Risk Management:  Leads by example with food safety standards and food storage.  Maintain quality food, beverage and kitchen/restaurant standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents.    - Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Location
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
City
Arlington
State/Province
VA
Job Function
Food & Beverage
Type
Part Time
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.   Responsibilities: - Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.    - Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.   - Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.    - Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.      - Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Front Office
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
Courtyard Tysons Corner
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time
This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities:     - Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.    - Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time
This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.   Responsibilities: - Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.   - Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.      - Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.   - Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Location
DoubleTree by Hilton McLean Tysons
City
McLean
State/Province
VA
Job Function
Housekeeping
Type
Full Time