B. F. Saul Company Hospitality Group

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This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
     
  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
SpringHill Suites Boca Raton
Boca Raton
FL
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

SpringHill Suites Boca Raton
Boca Raton
FL
Job Function
Housekeeping
Type
Full Time

This position is responsible for ensuring outstanding guest service and effective operations of the front desk.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results.


Responsibilities:

  1. Guest Service:  Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
     
  2. Financial Results and Cost Control:  Responsible for management of expenses to maximize hotel profitability. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
      
  3. People Management and Training:  Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained.  Analyzes quality issues, identifies training needs and ensures implementation to improve results.  Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies.  Promotes collaboration and positive, professional work environment. 
     
  4. Self/Workload Management:  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Responsible for all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
     
  5. Safety/Risk Management:  Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. 
TownePlace Suites Boca Raton
Boca Raton
FL
Job Function
Front Office
Type
Full Time

Part Time -Saturday and Sunday 10am - 10pm

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities: 

  1. Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
     
  2. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. 
     
  3. Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. 

  4. Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
     
  5. Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
     
  6. Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  7. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
Hampton Inn Dulles South
Chantilly
VA
Job Function
Engineering
Type
Part Time

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities: 

  1. Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
     
  2. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. 
     
  3. Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. 

  4. Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
     
  5. Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
     
  6. Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  7. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
TownePlace Suites Dulles
Sterling
VA
Job Function
Engineering
Type
Part Time

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
     
  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Crowne Plaza National Airport
Arlington
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
     
  2. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
     
  3. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  4. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
     
  5. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
TownePlace Suites Ft. Lauderdale
Ft. Lauderdale
FL
Job Function
Front Office
Type
Full Time

Holiday Inn Express Germantown, part of the BF Saul Hospitality Group, is looking for a Breakfast Bar Host/ess to join our busy and professional team.

 

At Holiday Inn Express our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Express you are more than just a job title.  We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.

 

The ideal candidate is likely to have has a reputation for delivering great service and being fun to work with, ideally in a hotel environment. They must be able to demonstrate initiative.

 

You will be responsible for preparing and setting up breakfast area, assisting in greeting and seating breakfast guests, clearing and resetting tables in an efficient and courteous manner This position will start out part-time. You must be able to work a varying schedule starting at 5am any day of the week, including Saturday and Sunday and holidays.

 

In return, Holiday Inn Express will give you a competitive salary and benefits package, as well as opportunities to learn new skills and grow your career.

 

Holiday Inn Express Germantown
Germantown
MD
Job Function
Front Office
Type
Part Time

This position is responsible for coordinating the activities of the credit, billing, and collection efforts, the duties of general cashier and other accounting functions as needed. Interacts with guests in a friendly, courteous and professional manner to ensure guest satisfaction.


Responsibilities:

  1. Financial: Follows all accounting standard operating procedures to ensure accuracy of      accounts receivable, follow up and collection. Responsible for accuracy of contents of safe and issued banks, cash handling, and bank deposits.  Responsible for general ledger and income statement for the property assigned. Assists Property Accountant with other projects as assigned. 

  2. Cost Control:  Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
     
  3. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 
     
  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  5. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules, and department procedures. Attends all required department and hotel meetings.    
Holiday Inn National Airport
Arlington
VA
Job Function
Accounting
Type
Full Time

This position is responsible for coordinating the activities of the credit, billing, and collection efforts, the duties of general cashier and other accounting functions as needed. Interacts with guests in a friendly, courteous and professional manner to ensure guest satisfaction.


Responsibilities:

  1. Financial: Follows all accounting standard operating procedures to ensure accuracy of      accounts receivable, follow up and collection. Responsible for accuracy of contents of safe and issued banks, cash handling, and bank deposits.  Responsible for general ledger and income statement for the property assigned. Assists Property Accountant with other projects as assigned. 

  2. Cost Control:  Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
     
  3. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 
     
  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  5. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules, and department procedures. Attends all required department and hotel meetings.    
Crowne Plaza National Airport
Arlington
VA
Job Function
Accounting
Type
Full Time

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities: 

  1. Engineering:  Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
     
  2. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.  Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. 
     
  3. Identifies concerns and provides maintenance solutions:  Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. 

  4. Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
     
  5. Works collaboratively with all others:  Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
     
  6. Works safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  7. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.  Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.    
TownePlace Suites Ft. Lauderdale
Ft. Lauderdale
FL
Job Function
Engineering
Type
Full Time

This position requires availability to work 1st (7am-3pm) or 2nd (3pm-11pm) shifts (may vary) on weekdays, weekends, and/or holidays.This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
SpringHill Suites Dulles
Sterling
VA
Job Function
Front Office
Type
Full Time

This position is responsible for supervising the front office operations, anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Fairfield Inn & Suites
Herndon
VA
Job Function
Guest Services
Type
Full Time

This position is responsible for ensuring outstanding guest service and effective operations of the front desk.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results.


Responsibilities:

  1. Guest Service:  Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
     
  2. Financial Results and Cost Control:  Responsible for management of expenses to maximize hotel profitability. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
      
  3. People Management and Training:  Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained.  Analyzes quality issues, identifies training needs and ensures implementation to improve results.  Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies.  Promotes collaboration and positive, professional work environment. 
     
  4. Self/Workload Management:  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Responsible for all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
     
  5. Safety/Risk Management:  Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. 
Holiday Inn National Airport
Arlington
VA
Job Function
Front Office
Type
Full Time

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
SpringHill Suites Boca Raton
Boca Raton
FL
Job Function
Front Office
Type
Full Time

This position requires availability to work a 1st or 2nd shift (7am-3pm or 3pm-11pm) on weekdays and weekends.This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Hampton Inn Dulles South
Chantilly
VA
Job Function
Front Office
Type
Full Time

This position requires availability to work weekdays and/or weekends on a shift between the hours of 5am and 1pm. This position is responsible for preparing and setting up breakfast area, assisting in greeting and seating breakfast guests, clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic breakfast area cleaning duties.  Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service: Greets all guests in a courteous and friendly manner.  Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.  Assists other team members as necessary to meet guest needs.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
  2. Bussing/Cleaning:  Responsible for preparing, setting and clearing breakfast  and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.  Transfers full tubs to the prep room, and assists other hotel staff as needed.    
     
     
  3. Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and prep room.  Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.  Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy. 
     
  5. Miscellaneous/Other Duties:  Completes all required side work, and takes initiative to jump in to assist other hotel staff as needed.  Works as a team player and actively contributes to the success of the guest’s experience.
     
     
  6. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling product and supplies. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
Hampton Inn Dulles South
Chantilly
VA
Job Function
Food & Beverage
Type
Part Time

This position requires availabilty to work weekdays and/or weekends on a shift between the hours of 5am and 1pm.  his position is responsible for preparing and setting up breakfast area, assisting in greeting and seating breakfast guests, clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic breakfast area cleaning duties.  Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service: Greets all guests in a courteous and friendly manner.  Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.  Assists other team members as necessary to meet guest needs.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
  2. Bussing/Cleaning:  Responsible for preparing, setting and clearing breakfast  and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.  Transfers full tubs to the prep room, and assists other hotel staff as needed.    
     
     
  3. Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and prep room.  Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.  Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy. 
     
  5. Miscellaneous/Other Duties:  Completes all required side work, and takes initiative to jump in to assist other hotel staff as needed.  Works as a team player and actively contributes to the success of the guest’s experience.
     
     
  6. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling product and supplies. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
Hampton Inn Dulles South
Chantilly
VA
Job Function
Food & Beverage
Type
Full Time

This position requires availability on Saturday and Sunday from 7am to 3pm. This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. 


Responsibilities:

  1. Guest Service:  Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 
     
  2. Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.  
     
  3. Cost Control:  Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips.
     
  4. Safety/Risk Management:  Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks:  preventive maintenance, DOT, and required safety equipment.  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  5. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
Hampton Inn Dulles South
Chantilly
VA
Job Function
Guest Services
Type
Part Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

Fairfield Inn & Suites
Herndon
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

Hampton Inn & Suites Dulles
Sterling
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

Hampton Inn Cascades
Sterling
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

Hampton Inn Dulles South
Chantilly
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for overall engineering operations.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations. 


Responsibilities:

  1. Engineering: Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures.  Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property.

  2. Identifies concerns and provides repair/maintenance solutions:  Assesses and evaluates functionality of all equipment and assets. Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized. Keep the property well maintained, equipment serviced and in good repair.
     
  3. Helps control expenses:  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses.
     
  4. Management/Supervisory: Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives. Monitor and manage all payroll/labor expenses.  
     
  5. Follows B. F. Saul Company Hospitality Group’s standard operating procedures:  Is knowledgeable in all engineering SOP’s, and sets the example for others by following all B. F. Saul Company Hospitality Group and brand requirements. 
     
  6. Provides on-the-job-training:Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate.
     
  7. Works collaboratively with all others:  Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues.  Completes all assigned duties within or outside the normal scope of responsibilities.
      
  8. Works safely:  Maintains a clean and safe work environment in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  9. Self/Workload Management: Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have high level of technical expertise as it relates to the position. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and have high attention to detail. Must be able to work in an environment with frequent interruptions and tight deadlines
TownePlace Suites Ft. Lauderdale
Ft. Lauderdale
FL
Job Function
Engineering
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

TownePlace Suites Ft. Lauderdale
Ft. Lauderdale
FL
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Group quality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.  This position is for Saturday and Sunday only, at this time.


Responsibilities:

  1. Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
     
  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Holiday Inn Express Germantown
Germantown
MD
Job Function
Housekeeping
Type
Part Time

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
     
  2. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
     
  3. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  4. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
     
  5. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Front Office
Type
Part Time

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
     
  2. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
     
  3. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  4. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
     
  5. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Front Office
Type
Full Time

This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores. 
     
  2. Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.
     
  3. Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
     
  4. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  5. Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  6. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
     
  7. Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Part Time

This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores. 
     
  2. Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.
     
  3. Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
     
  4. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  5. Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  6. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
     
  7. Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Part Time

This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores. 
     
  2. Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.
     
  3. Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
     
  4. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  5. Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  6. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
     
  7. Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Full Time

This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores. 
     
  2. Serving Duties:  Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.  Adheres to all health regulations and local liquor laws.  Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures.
     
  3. Side Work:  Completes all required side work including but not limited to:  cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
     
  4. Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  5. Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  6. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
     
  7. Works collaboratively with all others:  Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.  Completes all assigned duties within or outside the normal scope of responsibilities. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Full Time

This position is responsible for preparing and cooking food items in accordance with B. F. Saul Company Hospitality Group /brand high quality standards.  Provides support to other cooks and enforces compliance with health regulations.  Helps ensure achievement of overall financial results, guest satisfaction and positive team member relations.


Responsibilities: 

  1. Food Quality and Production:  Accountable to ensure highest level of food quality and production to standards.  Responsible for daily line checks, ongoing audits of consistency and quality, and follow up as necessary.  Recognizes opportunities for improvement, and implements the necessary changes. Develops standard operating procedures to maximize quality.  Ensures food preparation and delivery standards are met for banquet events and all outlets including restaurant, room service, concierge, and a la carte service. 
     
  2. Presentation / Menu Changes:  Ensures outstanding presentation through use records and photographs, and monitors that plate set ups meet the photo-record standards.  Knowledge of menu changes, use records, and photographs. 
     
  3. Cost Control:  Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. 
     
  4. Guest Service:  Accountable for guest satisfaction by ensuring food and beverage standards are met. Identifies and addresses guest concerns in a timely and efficient manner. Works side by side with kitchen staff to model appropriate operational standards including adhering to ticket times while maintaining high food quality.
     
  5. Safety/Risk Management:  Leads by example with food safety standards and food storage.  Maintain quality food, beverage and kitchen/restaurant standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. 
     
  6. Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Full Time

This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.  
  1. Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.   
  1. Cost Control:  Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips. 
  1. Safety/Risk Management:  Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks:  preventive maintenance, DOT, and required safety equipment.  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. 
  1. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.    
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Guest Services
Type
Part Time

This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.  
  1. Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.   
  1. Cost Control:  Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips. 
  1. Safety/Risk Management:  Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks:  preventive maintenance, DOT, and required safety equipment.  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. 
  1. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.    
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Guest Services
Type
Full Time

General Maintenance worker needed for TownePlace Suites Gaithersburg. This position requires a flexible schedule to include weekends and holidays.

Responsibilities: Provide assistance in engineering operations; including preventative maintenance, repair of hotel property, outside grounds, hotel equipment, and asset protection. Follow B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. Work with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.

TownePlace Suites Gaithersburg
Gaithersburg
MD
Job Function
Engineering
Type
Part Time

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards.  Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations.  Follows CSM high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Cleanliness:  Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
     
  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B. F. Saul Company Hospitality Groupquality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Cleanliness:  Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met.  Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order. 

  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   

  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects work area and equipment for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures. 

  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Housekeeping
Type
Part Time

This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B. F. Saul Company Hospitality Groupquality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Cleanliness:  Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met.  Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order. 

  2. Guest Service. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   

  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects work area and equipment for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures. 

  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction.


Responsibilities:

 

 

  1. Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. 
     
  2. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   
     
  3. Safety/Risk Management:  Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.

 

Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Housekeeping
Type
Full Time

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Front Office
Type
Part Time

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. 

  2. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 

  3. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.

  4. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Front Office
Type
Full Time

POSITION PURPOSE

 

This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  According to function specifications, sets up, maintains, and takes down bar after service/event has concluded.  Ensures exceptional guest service and creates an inviting bar atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  1. Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner.  Accurately and quickly takes, prepares and delivers beverage orders according to standards.  Responds to guests needs and provides the highest level of quality service.  Effectively operates micros operating system and cash register.  Follows all B. F. Saul Company Hospitality Group and brand cash handling/POS procedures to ensure accurate closing of all guest checks. 
  1. Bartender Duties:  Dispenses appropriate levels of alcohol; prepares drinks to recipe and B. F. Saul Company Hospitality Group /brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  Consistently checks guests’ identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.  Assists other associates as needed to ensure guest needs are met.     
  1. Bussing/CleaningResponsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar.  Transfers dirty glassware to the dish room, and polishes clean glassware.      
  1. PaperworkCompletes all required paperwork accurately and in a timely manner.  Completes beginning and end of shift inventory, and other responsibilities as needed.   
  1. Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group / brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom.  Follow all B. F. Saul Company Hospitality Group /brand procedures for guest/associate incidents.  Knowledgeable of hotel emergency procedures. 
  1. Self /Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group /brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.  
  1. Miscellaneous/Other Duties:  Completes all required side work, and takes initiative to jump in wherever necessary.  Works as a team player and actively contributes to the success of the guest experience. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Part Time

POSITION PURPOSE

 

This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  According to function specifications, sets up, maintains, and takes down bar after service/event has concluded.  Ensures exceptional guest service and creates an inviting bar atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  1. Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner.  Accurately and quickly takes, prepares and delivers beverage orders according to standards.  Responds to guests needs and provides the highest level of quality service.  Effectively operates micros operating system and cash register.  Follows all B. F. Saul Company Hospitality Group and brand cash handling/POS procedures to ensure accurate closing of all guest checks. 
  1. Bartender Duties:  Dispenses appropriate levels of alcohol; prepares drinks to recipe and B. F. Saul Company Hospitality Group /brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  Consistently checks guests’ identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.  Assists other associates as needed to ensure guest needs are met.     
  1. Bussing/CleaningResponsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar.  Transfers dirty glassware to the dish room, and polishes clean glassware.      
  1. PaperworkCompletes all required paperwork accurately and in a timely manner.  Completes beginning and end of shift inventory, and other responsibilities as needed.   
  1. Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group / brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom.  Follow all B. F. Saul Company Hospitality Group /brand procedures for guest/associate incidents.  Knowledgeable of hotel emergency procedures. 
  1. Self /Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group /brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.  
  1. Miscellaneous/Other Duties:  Completes all required side work, and takes initiative to jump in wherever necessary.  Works as a team player and actively contributes to the success of the guest experience. 
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Food & Beverage
Type
Full Time

The Area Controller will be responsible for 3 hotels; Holiday Inn Dulles, Best Western Dulles & TownePlace Suites Dulles. This individual will ensure that all hotel assets from cash to accounts receivable to furniture and equipment are protected and properly accounted for on behalf of the B.F. Saul Company Hospitality Group. To ensure that the financial statements, specifically the Profit & Loss and Balance Sheet, accurately reflect the results of operations.

 

Specific Responsibilities:

 

Specific responsibilities include, but are not limited to the following:

  1. To maintain open and meaningful communication with the General Managers of all hotels in the region and the Division Controller. Communication of ongoing current opportunities and future plans is vital to the success of the controller's position.

               2. The management of the on-site property Accounting Departments in the region to include:

      • All positions are properly staffed with competent and trained personnel
      • Cross training of all functions
      • An orderly succession plan
      • The ability to "step in" and perform any of the duties by a vacant position without an adverse affect to the department and hotel as a whole.
      • Assure that department personnel are sales oriented at customer contact points.
  1. To ensure that all properties’ financial statements:
      • are an accurate reflection of the hotel's performance via a detailed monthly review of accounts between "preliminary" and "final" statements.
      • are reviewed in detail so that specific variances and discrepancies between the annual budget and current expectations are completely analyzed and courses of actions implemented if needed.
  1. To ensure that all accounting controls surrounding hotel operations, including front office, food and beverage, etc., are operating within the guidelines of the Accounting Manual or just good business sense. The primary areas include but are not limited to the following:
      • All aspects which pertain to cash, and its handling
      • Accounts receivable
      • Hotel purchases and accounts payable
      • Daily Revenue Reports (night audit and night audit packets)
      • End of month closings
      • Payroll and personnel
      • Ensure that purchases are made at a level consistent with business volume
  1. To ensure that all documentation kept on property and submitted to the Home Office, which affects and pertains to the Hotel's profit and loss performance, is accurate, complete and compiled in accordance with our company's policies and procedures.

               6. To achieve the appropriate elements of the company's policies and Hotel's Mission Statement.

       

               7. To coordinate and support all aspects of the hotel's budgeting process

 

               8. Maintain a professional and ethical image for the company and function as a key member of the Hotel's management team.

 

Holiday Inn Dulles
Sterling
VA
Job Function
Accounting
Type
Full Time

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.  


Responsibilities:

  1. Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
     
  2. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
     
  3. Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
     
  4. Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   
     
  5. Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Holiday Inn Express Germantown
Germantown
MD
Job Function
Front Office
Type
Full Time

This position is responsible for selling the total hotel with emphasis on all public areas in support of the hotels rooms and catering merchandising efforts.  Focus on championing customer and owner objectives in support of  Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance.  This position requires active participation in the direct sales effort and is responsible for activities and procedure.  This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments.  This position is also responsible for generating new business and maintaining existing client/corporate accounts. 


Responsibilities:

  1. Sales/Revenue Maximization:   Responsible for achieving catering revenue goals through food, beverage, room rental and audio visual sales goals by business development, account management and hotel site sales calls. Also responsible for  maximizing space potential and maximizing food and beverage minimums. Consistently pursues up-selling opportunities to maximize revenue potential.  Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors’ bureau, bridal organizations, charity events and cultivating client database. Uses expertise to advise and implement changes to catering operations based on sales and client comments.
     
  2. Cost Control:  Support the management of catering expenses to maximize hotel profitability. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment.  Assists with the preparation and management of the department budget.  Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.  
      
  3. Guest Service:  Support client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner.   Ensures effective communication of client needs from catering to appropriate operational departments.  Resolves clients’ complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable. 
     
  4. Technical Acumen:  Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data.  Ensures integrity of sales data by documenting information in Delphi on a daily basis.  Utilizes sales tools, and other market intelligence.
     
  5. Safety/Risk Management:  Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.   Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. 
     
  6. Self/Workload Management:  Responsible for effective self/workload management.  Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Holiday Inn National Airport
Arlington
VA
Job Function
Catering Sales
Type
Full Time

This position is responsible for cleaning and sanitizing all dishware and equipment, and completing general routine cleaning tasks.  Adheres to all health regulation, and follows high standards of quality to ensure guest satisfaction.         


Responsibilities:

  1. Dish Room / Washing Duties:  Maintains the dish machine, ensuring minimum temp requirements are maintained.  Cleans the dishwasher, changes the water based on amount of use, and cleans curtains and traps.  Air dries dishes as needed to ensure no spots, and ensures proper storage (not stored wet).  Inspects dishes being washed and re-washes as necessary. 
     
  2. Cleaning:  Responsible for removal of trash, breaking down boxes, railroad scheduled cleaning, and maintaining floors.  Completes deep cleaning projects, quarterly power sprays the kitchen, and may often be asked to clean other areas such as the associate break room.
     
  3. Guest Service:  Anticipates and responds to varying levels of business to meet the needs of internal and external customers.  Willing assists others on the team within and outside the department to ensure guest needs are met. 
     
  4. Cost Control:  Responsible for proper use of all equipment.  Adheres to cost controls to reduce expenses and waste.  Monitors use of dishwashing and cleaning chemicals to reduce cost, and helps to reduce breakage during washing and storage process. 
     
  5. Works Safely:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Operates all equipment following safe and proper procedures. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
     
  6. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.
     
  7. Other Duties:  Often asked to plate for banquet events, food preparation, production assignments such as cutting bulk prep of vegetables or other duties.  Assists other areas as needed.

 

Crowne Plaza Auburn Hills
Auburn Hills
MI
Job Function
Food & Beverage
Type
Full Time

This position is responsible for assisting banquet staff in setting, clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic cleaning duties.  Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


Responsibilities:

  1. Guest Service: Greets all guests in a courteous and friendly manner.  Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.  Assists other team members as necessary to meet guest needs.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
     
  2. Bussing/Cleaning:  Responsible for setting, clearing and resetting tables, service items, food and beverage, staging/flooring/display items, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.  Transfers full tubs to the dish room, and assists other food and beverage staff as needed.
     
  3. Safety/Risk Management:  Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the banquet, restaurant, kitchen, and dish room.  Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.  Knowledgeable of hotel emergency procedures.
     
  4. Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.  
     
  5. Miscellaneous/Other Duties:  Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed.  Works as a team player and actively contributes to the success of the guest’s experience.
     
     
  6. Expense Control:  Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
Holiday Inn Dulles
Sterling
VA
Job Function
Food & Beverage
Type
Full Time

This position is responsible for overseeing the overall management and operation of the hotel. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations. 

Responsibilities:

 

  1. Personally Delivers Exceptional Guest Service: Accountable for maintaining high service and quality standards according to brand including Quality Assurance Inspections and Guest Satisfaction Surveys. Communicates guest feedback to hotel staff and addresses trends/issues with staff in a timely manner.       

    Guest Service Cont.: Encourages and collaborates with hotel team to set an example of the expected level of guest service. Personally follows up on all guest inquiries, issues and concerns in a timely and effective manner to ensure B. F. Saul Company Hospitality Group’s high standards of quality and service are maintained.

  2. Effective Operations of the Food and Beverage Department:  Leads the food & beverage staff to ensure the department operates efficiently and business goals are achieved.  Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and team member needs are met

  3. Sales:  Actively participates in the hotel’s sales efforts, analyzes and negotiates business, determines pricing and yield strategies, attends sales calls/site visits to impact and maintain client relationships. Assists in maintaining accurate weekly, monthly and annual budgets, forecasts and business plans in collaboration with the hotel’s sales team. Works in conjunction with Revenue Manager and Sales Team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential. Provides direction to operations team to ensure the service and quality needs of negotiated accounts and groups are met consistently.

  4. Maximizes Guest Satisfaction Scores: Identifies potential obstacles to exemplary service.  Uses available tools and knowledge to implement ideas to maximize guest satisfaction scores. Communicates results from guest satisfaction surveys with hotel team and addresses needs and trends that have been identified from the survey results. Responds to guest concerns which arise on surveys when necessary. Works with hotel team to maintain guest satisfaction scores that are within the range deemed acceptable by the brand.

  5. Financial Responsibility: Assists in managing expenses according to budgeted/forecasted guidelines to maximize hotel profitability. Assists in reviewing/releasing payroll and ensuring effective labor management. Utilizes the B. F. Saul Company Hospitality Group procurement system effectively and adheres to the approved vendor network for purchasing. Assists in preparation and management of the hotel budget and ongoing forecasting efforts. Communicates financial forecasts via weekly reporting and critiques month end financial results via month end reporting. Shares revenue forecasts with leadership team to ensure departmental expense is adjusted accordingly. Reviews A/R and A/P with emphasis on following accounting procedures as outlined in B. F. Saul Company Hospitality Group’s Internal Accounting Audit. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.

  6. Training and Development: Responsible for assisting with the ongoing training and development of hotel team members and maintaining all necessary training records. Ensures the new hire training process effectively prepares new team members for their positions. Analyzes current training programs and adjusts as needed. Implements new B. F. Saul Company Hospitality Group and brand training initiatives in a timely manner. Utilizes training resources effectively and ensures all training requirements are met.

  7. People Management: Responsible for effectively interviewing, hiring, coaching and developing hotel team members and management team.  Addresses performance issues accordingly and takes appropriate corrective action to hold team members accountable. Motivates hotel staff by setting goals, providing ongoing feedback and rewarding/recognizing team members. Effectively addresses areas for improvement determined by B. F. Saul Company Hospitality Group’s annual Team member Opinion Survey and communicates results from the survey to the hotel staff in a timely manner. Ensures annual team member turnover falls within B. F. Saul Company Hospitality Group’s acceptable guidelines and reacts to any turnover concerns

     

  8. Self/Workload Management: Responsible for effective self/workload management and adjusting work schedule as dictated by business needs. Provides guidance and assistance to the hotel team members and leadership team to ensure their workloads are appropriate and managed effectively. Demonstrates clear written and verbal skills. Promotes a productive, professional and collaborative work environment. Plays an active role in leading daily team meetings and weekly/monthly departmental/hotel meetings to ensure proper communication and planning occurs.

  9. Safety/Risk Management: Participates in monthly Safety Committee Meetings. Assists in conducting routine inspections of the hotel operation/building to maintain standards of B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment. Understands the importance of handling all guest and team member accidents/incidents in a timely and effective manner while following B. F. Saul Company Hospitality Group incident reports and follows up within appropriate time frame. Assists in promoting corporate safety programs and initiatives.
Homewood Suites Arlington-Rosslyn-Key Bridge, VA
Arlington
VA
Job Function
Administration
Type
Full Time